Leverage U Knowledge Hub

Recently, I took a quick scroll through one of the major online job posting sites. I picked a few positions and skimmed through the ads. Have you done this,...

This past weekend, millions of people tuned in for a tradition that has been around since 1886—the grand prediction of Punxsutawney Phil. The groundhog...

After 25 years of consulting, I’ve found that performance reviews, a cornerstone of team management, are often deeply flawed. These mistakes are not...

What if the very thing you're saying "no" to is the key to your success? I didn’t truly understand this until the day my wife brought Ozzy home.

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Over the years, I’ve seen incredible resumes paired with toxic behaviors drag entire teams into mediocrity. A team member with an impressive skill set...

At Leverage Consulting, I’ve spent years coaching teams and leaders, and one truth has stood out time and again: most teams are focused on the wrong...

In the past four years, we’ve seen a curious shift in customer interactions: more and more establishments are asking for tips at checkout. Whether...

Imagine this: It’s the start of a new week, and you announce a team meeting. What’s the response? Do your team members groan inwardly, expecting...

The Problem: Feeling Stuck in the Day-to-Day Grind

Imagine this: It’s the end of 2024, and you’re reflecting on the year. Did you...

I’m writing this from the National Finals Rodeo, surrounded by the grit, passion, and raw energy of competitors who dedicate their lives to mastering...

In the ever-evolving landscape of dental practices and service-based businesses, many leaders grapple with frustrations related to performance, outcomes, and...

In the dynamic world of dental practices and service-based businesses, leaders often grapple with frustrations stemming from underperformance, subpar...